Terms & Conditions
These Terms govern your use of vzon.tech and any purchases you make through it. By accessing the site or placing an order, you agree to be bound by these Terms and our related policies.
The rules of engagement
By accessing or using vzon.tech, by creating an account, or by placing an order, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, our Refund Policy, and our Shipping Policy (collectively, the "Agreement"). If you do not agree, please do not use the website.
We may update this Agreement from time to time. The "Effective" date at the top reflects the current version. Continued use of the website after changes constitutes acceptance of the updated Terms.
Vzon.Tech is a designer and seller of motorcyclist gear, headquartered in China, selling internationally through the website vzon.tech. We are the operator of this website and the seller of record for all transactions made through it.
For any question, you can reach us at support@vzon.tech.
To purchase from vzon.tech, you must:
- Be at least 18 years old, or the age of majority in your jurisdiction.
- Provide accurate, current, and complete information at checkout.
- Have legal authority to make the purchase (e.g. the payment method belongs to you or you have permission to use it).
- Reside in a country to which we are able to ship — see our Shipping Policy.
We reserve the right to refuse or cancel any order at our discretion — including for suspected fraud, inaccurate information, or inability to ship to your address.
You can checkout as a guest or create an optional account at checkout. If you create an account:
- You are responsible for keeping your password confidential and for all activity under your account.
- Notify us at support@vzon.tech immediately if you suspect unauthorised use of your account.
- We may suspend or terminate accounts that violate these Terms, are inactive for long periods, or are used to conduct fraud.
We make reasonable efforts to display product images, descriptions, and prices accurately. However:
- Colours and details may appear slightly different on different screens.
- Prices are shown in US Dollars (USD) and are subject to change without notice. The applicable price is the one shown at the moment you place your order.
- All offers are subject to availability. If a product becomes unavailable after you order, we will notify you and offer a replacement or refund.
- If a pricing error is discovered after your order, we will contact you to confirm whether you wish to proceed at the correct price or cancel for a full refund.
When you place an order through the website:
- Your order is an offer to buy. We confirm acceptance of the order by sending an order confirmation email.
- Payment is processed securely by our payment provider. We do not store full card details on our servers.
- We accept the payment methods displayed at checkout.
- You authorise us to charge the payment method you provide for the full amount of the order, including any applicable shipping and taxes shown at checkout.
We reserve the right to cancel any order before dispatch — for example, if there is a suspected fraud, payment failure, address validation issue, or stock issue — and will issue a full refund in that case.
You may request a return or exchange within 30 days of delivery, subject to the conditions, exclusions, and process described in our standalone Refund Policy.
We ship worldwide from our facility in China. Processing times, delivery windows, shipping fees, customs requirements, and import duties are described in our standalone Shipping Policy.
Your privacy matters to us. Our Privacy Policy explains how we collect, use, and protect your personal data — it forms part of these Terms by reference.
We process personal data in compliance with applicable legislation, including the GDPR for EU/EEA residents and the UK GDPR for UK residents. You have the right to access, correct, or request deletion of your data at any time — email support@vzon.tech.
All content on vzon.tech — text, graphics, logos, product images, video — is the property of Vzon.Tech or its licensors, protected by copyright and trade mark law. The Vzon.Tech name and logo are registered trade marks and may not be used without prior written consent.
You are granted a limited, non-exclusive, non-transferable licence to access the website for personal, non-commercial use only. You may not reproduce, distribute, or create derivative works from our content without written authorisation.
To the fullest extent permitted by law, Vzon.Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of data, revenue, or damage to property or devices carried in our products.
In no event shall Vzon.Tech's total aggregate liability exceed the amount you paid to us in the 12 months preceding the claim.
These Terms are governed by the laws of the jurisdiction in which Vzon.Tech is incorporated. We encourage you to contact us first — most issues are resolved within a few emails. If a dispute cannot be resolved informally within 30 days of written notice, either party may pursue binding arbitration or court proceedings as required by applicable law.
EU consumers retain the right to bring proceedings before their local courts. UK consumers may refer disputes to ADR schemes where applicable. If any provision of these Terms is found invalid, the remaining provisions continue in full force.
Payments on vzon.tech are processed by our third-party payment provider. By completing a purchase, you also agree to the payment processor's terms of service and cardholder agreement as outlined below:
We're a real team — we reply within 2 business days.